Free deliveries for orders of 90.00€
Orders are dispatched via the transport company UPS/Geodis Calberson to the delivery address given when the order is made. The transport company can change depending on the sizes/weight of the ordered items.
The delivery cost is 9,95/11,95 euros (basic cost) but can vary according to the size and weight of the parcel.
Delivery time is 24 hours from warehouse dispatch, except for orders that are dispatched to the Balearic Islands or to areas that are far from main cities. Delivery time in this instance might be 48 hours.
If you are not at home to receive the delivery, the transport company will leave a note and contact you at a later time to arrange delivery. You can also telephone UPS to arrange a delivery time once delivery has been attempted for the first time. Phone 902.888820 (08457-877-877 United Kingdom) and indicate the name of the recipient and the delivery address.
On delivery if there are visible and clear defects caused by transport, perceivable without having to handle the delivery packaging or product packaging, or if there is an error with the goods received, the client must record this on the delivery note. The client must then notify this to Yakoto Manegement S.L (via fax +34 972 46 22 97 or e-mail firstname.lastname@example.org) within 72 hours of receiving the product. This will set the product return process in motion and the corresponding replacement with a new product or full refund.
Dispatches are not made to the Canary Islands, Ceuta or Melilla.